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Privacy Policy

Recycledevice value the trust you place in us and knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly.

This privacy policy ( the “privacy policy” ), together with the terms of use, describes Recycledevice’s policies and procedures on the collection, use and disclosure of the information provided by users and visitors ( as defined herein below ) of the websites and the mobile applications.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting this website or mobile application you agree to be bound by the terms and conditions of this privacy policy. If you do not agree please do not use or access our platform.

By mere use of the website and mobile app, you expressly consent to our use and disclosure of your personal information in accordance with this privacy policy. This privacy policy is incorporated into and subject to the terms of use.

WHY THIS PRIVACY POLICY

This privacy policy is published pursuant to:

  • Section 43a of the Information Technology Act, 2000;
  • Regulation 4 of the Information Technology ( Reasonable Security Practices and Procedures and Sensitive Personal Information ) Rules, 2011 ( “SPI Rules” ); and
  • Regulation 3 ( 1 ) of the Information Technology ( Intermediaries Guidelines ) Rules, 2011.

This privacy policy sets out the type of information collected from the users, including the nature of the sensitive personal data or information, the purpose, means and modes of usage of such information and how and to whom Recycledevice shall disclose such information.

SENSITIVE PERSONAL DATA OR INFORMATION

Sensitive personal data or information of a person means such personal information which consists of information relating to; —

  • Password;
  • Financial information such as bank account or credit card or debit card or other payment instrument details;
  • Physical, physiological and mental health condition;
  • Sexual orientation;
  • Medical records and history;
  • Biometric information;
  • Any detail relating to the above clauses as provided to body corporate for providing service; and
  • Any of the information received under above clauses by body corporate for processing, stored or processed under lawful contract or otherwise:

Provided that, any information that is freely available or accessible in public domain or furnished under the right to information act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal data or information for the purposes of these rules.

COLLECTION OF INFORMATION
  • Your privacy is important to Recycledevice, and we are trying to ensure that no such information collected from you other than what is necessary to provide services/goods of Recycledevice and to protect your account on Recycledevice’s platform.
  • Information that is required to place an order on Recycledevice platform is name, address, phone number, email address, financial details for selected payment method, Identity and Address proof etc. The above-mentioned information will be collected at the time of placement of your order.
  • The financial information collected from the user is transacted through secure digital platforms of approved payment gateways which are under encryption, thereby complying with reasonably expected technology standards. While Recycledevice shall make reasonable endeavors to ensure that the user’s personal information and the financial information is duly protected by undertaking security measures prescribed under applicable laws, the user is strongly advised to exercise discretion while providing personal information or financial information while using the services given that the internet is susceptible to security breaches.
  • If user choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information user provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
  • If user send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about user’s activities or postings on the website, we may collect such information into a file specific to user.
  • It is mandatory for users of the platform to provide certain categories of user data (as specified at the time of collection). In the event that users do not provide any or sufficient user data marked as mandatory, Recycledevice may not be able process the order or provide such users with Recycledevice’s services.
  • All the above-mentioned information is collectively referred to as user data.
  • Sometime the platform uses cookies so that the platform can provide the user with more customized information when the user returns to the platform. "cookies" are used to store user preferences and to track user trends, so as to enhance the user’s interactive experience and generally improve the platform’s services to the user. The user can set the browser to notify the user when the user is sent a "cookie", giving the user the chance to decide whether or not to accept it. If the user accepts a "cookie", the user agrees to the use of any user information collected by the platform using that cookie. The user may update the profile information of the user at any time on the platform.
  • The use can add or update the user information on a regular basis. When the user updates the user information, Recycledevice will keep a copy of the prior version for its record.
USES OF COLLECTED INFORMATION/USER DATA
  • That the user’s information is primarily used by Recycledevice to facilitate a better, customized, and convenient use of the platform’s services. The user’s information is used by Recycledevice inter alia
    • Respond to the user’s queries;
    • Requests and inquiries;
    • Verification of user’s identity;
    • Update new features of the platform;
    • Improve and customize the platform’s service;
    • Detect and prevent fraud and abuse of the platform;
    • Examine the identity of the user’s and the authenticity of offers, delivery or transfer of offers, etc.;
    • Administer the platform;
    • Inform any change in the terms of use or this policy or the terms and conditions.
    • Send surveys and marketing communications that Recycledevice believes may be of interest to the user.
    • Personalize the user’s experience on the platform by presenting advertising, products and offers tailored for the user;
    • Help the user address its problems with the platform including addressing any technical problems;
    • Complete and fulfill the user’s order, communicate with the user regarding the user’s order and provide the user with related customer service.
    • If user voluntarily submit any user information or other information to the platform for publication on the platform through the publishing tools, then users are deemed to have given consent to the publication of such information on the platform; and
    • Protect the integrity of the platform.
  • With your consent, we will have access to your SMS, contacts in your directory, location, and device information. We may share this data with our affiliates. In the event that consent to this such use of data is withdrawn in the future, we will stop collection of such data but continue to store the data and use it for internal purposes to further improve our services.
  • In our efforts to continually improve our product and service offerings, we collect and analyses demographic and profile data about our users' activity on our platform.
  • We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information ( like pin code, age, or income level ). We use this data to tailor your experience at our platform, providing you with content that we think you might be interested in and to display content according to your preferences.
DISCLOSURE OF USER DATA
  • We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our services, to comply with our legal obligations, to enforce our user agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
  • We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our terms or privacy policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
  • We and our affiliates will share / sell some or all of your personal information with another business entity should we ( or our assets ) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity ( or the new combined entity ) will be required to follow this privacy policy with respect to your personal information.
LINKS TO OTHER SITES

Our platform links to other e-commerce and non-e-commerce companies also that may collect personal information about you. Recycledevice is not responsible for the privacy policy and content of those linked companies

SECURITY PRECAUTIONS

Our platform has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.

CHILDREN

That the platform can be used by only those who can form a legally binding contract as per the terms and conditions of Indian Contract Act, 1872. However, if any minor has shared/ provided any information on the platform of Recycledevice without the supervision of parents /guardian, in that case parent/guardian can contact our grievance officer between office hours

CHANGES TO THIS PRIVACY POLICY

By using the platform and/ or by providing your information, you consent to the collection and use of the information you disclose on the platform in accordance with this privacy policy, including but not limited to your consent for sharing your information as per this privacy policy.

Any changes to this privacy policy will be communicated by us posting an amended and restated privacy policy on the platform. Once posted on the platform the new privacy policy will be effective immediately. Your continued use of the platform shall be deemed to be your acceptance to the provisions of the privacy policy. User agree that any information Recycledevice hold about user (as described in this privacy policy and whether or not collected prior to or after the new privacy policy became effective) will be governed by the latest version of the privacy policy.

GRIEVANCE OFFICER

In accordance with information technology act 2000 and rules made there under, the name and contact details of the grievance officer are provided below:

Name: Ravi Shandilya

Email:

Privacy Policy

REOWN DEVICE PRIVATE LIMITED

(A Wholly Owned Subsidiary of Recycledevice-Relcube India Private Limited)

Thank you for visiting https://www.recycledevice.com/ (“Website”), an online platform which is independently owned and operated by Relcube India Private Limited (“Company ”). In this Privacy Policy "we", "our" and "us" refers to the Company and "you", “User” and/or "your" refers to the user(s) of the Website (“User(s)”), which includes clients and service recipients of the Company (natural or legal person) registered with the Website and all of their employees and authorised users (“User ”).

The Company provides various services to the Users (“Services ”) through the Website. The use of the Website for the Services provided by the Company to the user are additionally governed by the terms and conditions applicable on user as may be separately executed between the user and the Company, from time to time. Your visit to this Website is subject to this privacy, security and cookies policy (“Privacy Policy ”) and other Terms and Conditions of this Website.

The Company respects the importance of the privacy of user that register on the Website. This Privacy Policy accounts for the personal data and cookies etc., used via Website to provide world class gadget solutions to its customers. Please read this Privacy Policy carefully to make sure you understand how any personal information (including sensitive personal data or information) of yours provided to us will be treated, stored and handled by us.

This document is published and shall be construed in accordance with the provisions of the Information Technology Act, 2000 read with Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011 under the Information Technology Act, 2000, that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.

This Privacy Policy is provided to explain our policies and practices regarding the collection, use, storing and disclosure of information about you. We observe the highest standards of security to secure transactions and user information privacy. Please read the following statement to learn about our information gathering, storing and dissemination practices.

The Company respects the importance of the privacy of user that register on the Website. This Privacy Policy accounts for the personal data and cookies etc., used via Website to provide world class gadget solutions to its users. By accessing and utilising the Website, you consent to the collection, use, disclosure, storage and processing of personal data and information in accordance with this Privacy Policy. In the course of using this Website or availing the Services offered by the Company on the Website, the Company and its affiliates may become privy to the personal information of the Users, including information that is of a confidential nature.

WHAT PERSONAL INFORMATION DOES THE COMPANY GATHER & WHY:

Our primary goal in collecting information and data, including personally identifiable information, is to provide you with a smooth, efficient and customized experience. This allows us to provide services and features that are most likely to meet your needs, and to customize the Website and our Services to make your experience easier.

Service-Related Records

We collect the details and information provided by the User together with information we learn about you from your use of our Services and your visits to our Website and other websites accessible from them, to provide more effective Services and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email ID. When you visit the Website, we may collect information regarding the domain and host from which you access the internet, the Internet Protocol [IP] address of the computer or Internet service provider [ISP] you are using, and anonymous site statistical data (“Information ”).

We require accurate Information and data to provide efficient Services, and you hereby represent to the company that:

  • (a) the information you provide to the Company from time to time is and shall be authentic, correct, current and updated and you have all the rights, permissions and consents as may be required to provide such information to the Company.
  • (b) You’re providing the information to the Company's consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third-party agreement, laws, charter documents, judgments, orders and decrees.

Cookies from the Website:

Web cookies are small pieces of data sent by the Website and they are stored by your browser on your computer’s hard drive, thereby uniquely identifying your browser. Cookies are used to track and record your preferences when you visit the Website.

This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of Users. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.

To have detailed information on cookies, please refer to our Cookie Policy

Links

Our Website links to other websites that may collect personally identifiable information about you. The Company is not responsible for the privacy practices or the content of those linked websites.

User Communications

When you send email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

DISCLOSURE OF INFORMATION

Except as provided in this Privacy Policy, we do not sell or rent any personally identifiable information or any sensitive personal data and information about you or your customers to any third party, other than for internal Platform development and maintenance. The following describes some of the ways that your information may be disclosed, and you hereby agree that the Company may disclose such information without requirement for any further consent from you at any point of time.

Performance of Services:

We need to share certain Information with our service partners and service provider for performance of Services. In order to provide efficient Services, the User is required to provide certain Information (including sensitive personal data or information) relating to the User. The User hereby give us consent and authority to share such the Information with the Service Provider. The Company shall not be responsible or liable to the customer with respect to the customer Information which the Service Provider has shared with the Company and the User agrees to indemnify and hold the Company and (as applicable) its parent, subsidiaries, affiliates, partners, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any party due to or arising out of breach of User’s obligations or violation of any law or the rights of the other customer or any third party. We may also use or disclose the Information to resolve disputes, troubleshoot concerns, help promote safe services, collect money, measure consumer interest in our services, customize your experience, detect & protect us against error, fraud and other criminal activity, enforce our terms and conditions, etc.

Other Group Entities:

We may sometimes share data with our affiliates, and group companies and other third party service providers that provide us with services and/or provide you with Services. To the extent that these entities have access to your personally identifiable information, we will ask them to treat it at least as protectively as they treat personally identifiable information they obtain from their other authorized users.

Legal Requests:

The Company co-operates with law enforcement inquiries, as well as other third parties to enforce laws relating to matters, such as intellectual property rights, fraud and other rights. We can (and you authorise us to) disclose any personally identifiable information about you or any records related to the Services to law enforcement and other government officials as we, in our sole discretion, believe reasonably necessary or appropriate, in connection with any investigation, and to protect against imminent harm to the rights, property or safety of the Company, its Users or the public as required or permitted by law.

Alerts:

The Company may alert the Users by email or phone (through sms/call) to inform the Users about new Services offerings or other information which the Company feels might be useful for the Users.

SECURITY AND DATA PROTECTION

The Company has stringent security measures in place to protect the loss, misuse, and alteration of the Information under our control. Whenever you change or access your account information, we offer the use of a secure server. We adhere to strict security guidelines, protecting it against unauthorized access.

Your Information will primarily be stored in electronic form on our servers and servers of third-party service providers, however certain data can also be stored in physical form. We may enter into agreements with third parties (in or outside of India) to store or process your information or data, always in accordance with applicable law. Such third party may store and process Your information or data in the server located outside of India.

For security purposes, the Company usually uses third party service providers who are using security techniques including secure servers, clouds, firewalls and encryptions, as well as physical safeguard of the locations where the data are stored, and we will on commercial reasonable basis require from such third parties to adopt all security standards to safeguard your information / data in accordance with all applicable laws. We have in place appropriate administrative, technical, physical safeguards and security measures to protect the personal data you provide on this Website against accidental, unauthorized or unlawful loss, destruction, damage, alteration, access, disclosure or use and any other unlawful forms of processing. When we collect payment card details electronically, we use encryption coding.

INDEMNIFICATION

You agree to defend, indemnify and hold the Company harmless, on demand, from and against any and all claims, damages, costs, and expenses, including attorneys’ fees, arising from or related to your use of the Website.

DISPUTE RESOLUTION

In the event of any dispute, difference or claim arising out of this Privacy Policy the same shall be settled in accordance with the Laws of India through regular judicial process and the courts of New Delhi, India shall have exclusive jurisdiction.

CONSENT TO THIS POLICY

This document supersedes any prior communication on this topic and reflects the entire and exclusive Privacy Policy for the Website. If you use any of our Services, you will be regarded as having read and accepted this Privacy Policy. By mere use of this Website, you expressly consent to our collection, use, disclosure, storage and processing of your personal data and information in accordance with this Privacy Policy.

Note: We keep updating our Privacy Policy regularly. To make sure that you are aware of any changes, kindly review the policy periodically. This Privacy Policy shall apply uniformly to all of the Website.

GRIEVANCE OFFICER CONTACT

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Name: Ravi Shandilya

The Grievance Officer Officer

Relcube India Private Limited

grievances@reown.in